General terms and conditions

V1.1 - Last update 03/07/2020

Our services have to be taxed with 21% VAT.
Travel costs are charged at € 0.60 per kilometre

The price includes telephone, fax and material costs as well as the costs of image and text processing. The costs of copying and distributing material on a large scale (more than 10 copies) are at the expense of the client.

Invoicing takes place on a monthly basis, based on hours actually spent and their specification. This gives the client a good insight into the cost development. Should it appear that the time spent will exceed the estimated time, we will discuss this with the client at an early stage. If the time actually spent is lower than the estimate made, the costs charged on will also be lower.
halen (more than 10 copies) will be at the expense of the client.

Invoices must be paid within 30 days. In the event of late payment, an interest rate of 8% per annum will be charged.

If, due to circumstances, it is not possible to have the planned accompaniment take place, it can be cancelled. In case of cancellation, the following financial implications should be taken into account: If an accompaniment is cancelled more than one month before the start date, no costs will be charged; Cancellation up to two weeks before the start date of the accompaniment: administration costs of €50 per cancelled accompaniment; Cancellation less than two weeks before the start date: the full amount of the accompaniment;
report a cancellation in writing to the following email address: